FAQs
FREQUENTLY ASKED
QUESTIONS
What Happens If My Product Arrives Damaged?
If your product arrives damaged, please reach out to our customer service team immediately at info@mbfitnessequipments.com. We will promptly address the issue and ensure you receive a replacement product as quickly as possible
Do You Offer Warranties On Your Products?
Yes, we offer warranties on all of our products. The length of the warranty varies depending on the product, but you can find warranty information on the product page or by contacting our customer service team
How Do I Return A Product?
To initiate a return, please contact our customer service team at info@mbfitnessequipments.com. They will provide you with a return address and instructions for returning the product. Please note that the customer is responsible for the return shipping cost. Refer to our Returns Policy Page for more info.
What Is Your Return Policy?
We offer a 30-day return policy for all fitness products. If you are not satisfied with your purchase, you can return the product for a full refund or exchange within 30 days of receipt. The product must be in its original condition and packaging. Visit our Returns Policy Page for more info.
What Are The Shipping Options Available For My Order?
We offer Free shipping for all orders within Australia. For international orders, shipping costs may vary based on location and order size. Please contact us for more information or visit our Shipping Policy Page for more info
How Long Does It Take To Receive My Order?
Shipping times vary depending on the product and location, we aim to have all orders processed and shipped within 3-5 business days. Once your order has been shipped, you will receive a tracking number so you can track your package.
If you have any questions, feedback, or need assistance, please don’t hesitate to reach out to our customer support team. We’re here to help!